Privacy Policy

Information We Collect

• Contact details: Name, phone number, email address, and preferred contact time submitted via our Request a Call form.
• Professional referral details: Referring provider information supplied through our secure referral portal or fax.
• Usage data: Non-identifying information collected automatically (browser type, device, pages viewed) for analytics and site improvements.

We do not collect protected health information (PHI) through public website forms. Please do not submit diagnoses, medical record numbers, or other PHI outside of our secure referral processes.

How We Use Information

• Respond to inquiries and schedule consultations
• Coordinate referrals with physicians and case managers
• Improve website functionality and user experience
• Comply with legal and regulatory requirements

Information Sharing

We do not sell or rent your personal information. We may share limited details with:

• Service providers supporting our website, forms, and secure referral systems (subject to confidentiality agreements and, where applicable, HIPAA-compliant Business Associate Agreements).
• Healthcare partners involved in coordinating patient care, only with proper authorization.
• Regulatory authorities if required by law.

Cookies & Analytics

Our site may use cookies or similar technologies to analyze traffic and enhance functionality. You can adjust browser settings to refuse cookies; however, certain features may not function as intended.

Data Security

We implement administrative, technical, and physical safeguards to protect information submitted through our website. Despite our efforts, no method of transmission over the Internet is 100% secure. Please avoid sharing PHI via unsecured channels.

Your Choices

• Update or correct your contact details by emailing chicagomidwest@gmail.com.
• Opt out of non-essential communications by following unsubscribe instructions or contacting us directly.
• Request deletion of online form submissions (subject to legal retention requirements).

Third-Party Links

Our site may contain links to external websites. We are not responsible for the content or privacy practices of those sites. Please review their policies before providing information.

Children's Privacy

This website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can delete it.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted here with a revised effective date. Material updates may also be communicated via prominent site notices.

Contact Us